Success story.
A more stable, more secure web payment portal that makes the most of every available medical slot.
One of the country's leading private healthcare networks wanted to strengthen its web payment platform for outpatient care, in response to sustained patient growth.
We take on any challenge
At Zenta there are no obstacles we cannot overcome.
Challenge
Peak patient usage could strain administrative staff. The platform had outdated technology, and unpaid reservations left medical appointment slots unused, all without any way to stop operations.
Solution
We separated patient traffic from administrative traffic to prevent them from affecting each other and modernized the platform. We automated the release of appointment slots when a reservation remains unpaid for 15 minutes and strengthened the security of the telemedicine module.
Results from our management
Patient and administrative operations are completely isolated, unaffected by high demand.
100% of critical security alerts removed from platform components.
Fewer medical appointments lost due to unpaid reservations.
New ethical hacking test of the telemedicine module passed.