Success story.
Digital platform for Claims Management
The company faced fragmented operations, scattered documentation, and limited visibility of key data, which impacted productivity and hindered process standardization.
We take on any challenge
At Zenta there are no obstacles we cannot overcome.
Challenge
Transforming a highly manual operation into a scalable digital system that would allow for structured claims management, with greater security, controlled access, process visibility, and professional communication with third parties.
Solution
We designed and implemented a digital platform on Google Cloud, with a NestJS backend and an Angular 19 frontend. We developed an API for claims management, integrations with Google Drive, operational dashboards in Looker Studio, and a PostgreSQL database on Cloud SQL. We automated logs, forms, and notifications, ensuring security, scalability, and complete process visibility.
Results from our management
- 80% reduction in manual errors and complete traceability of the history of each claim.
100% centralized files, secure access by role, and real-time reporting.
Complete digital transformation of the process, with guaranteed scalability for future needs.
““Thanks to our collaboration with Zenta, we have fully digitized our critical claims management processes. Today, we have a modern, secure platform tailored to our needs, which has significantly improved our efficiency and our relationship with insurers.””
What they say about our work.
We have the backing of those who have trusted us.