Success story.
Generative AI that reads refund slips and delivers ready-to-use data
A private health insurance company needed to automatically extract data from its members' reimbursement slips. The process was slow and unreliable due to the poor quality of the documents.
We take on any challenge
At Zenta there are no obstacles we cannot overcome.
Challenge
The forms arrived in multiple formats, scanned or photographed, and traditional scanning yielded little information. Furthermore, the solution had to protect patient data privacy.
Solution
We developed a solution using Google Cloud's generative AI (Gemini) that reads each receipt, converts it into structured data, and categorizes it according to the client's requirements. If a piece of data is missing, it indicates this instead of inventing it. Furthermore, we optimized the architecture to reduce costs compared to the proof of concept.
Results from our management
Solution in production since November 2024.
Quality validated in 8 dimensions, with tests on real documents.
Reliable responses: undetected data is reported explicitly, without fabricated information.
Lower infrastructure costs than in the initial version.