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Success story.

Up-to-date, near real-time retail data for teams that previously had to wait

A payment services company wanted its new initiatives to always work with up-to-date merchant information, without depending on traditional systems.

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We take on any challenge

At Zenta there are no obstacles we cannot overcome.

  • Challenge

    Updating a piece of data could take anywhere from 1 minute to 3 days. Teams that relied on that information were operating at half speed, and when they went into production, data quality issues arose.

  • Solution

    We built a cloud-based knowledge base for businesses that centralizes and synchronizes information in near real-time. We accelerated its processing, resolved critical incidents during the production rollout, and enabled internal teams to consume the data independently.

Results from our management

  • 97% less processing time: from more than 33 minutes to less than 13 seconds in tests with 1,000 businesses.

  • Messages with a delay of less than 1 second under normal operating conditions.

  • More than 5 internal teams already use the information almost in real time.

  • 9 critical production incidents resolved in 20 hours of effort.

  • Maintainer platform with massive loads operational.