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Success story.

Natural Language Inquiries about Costs

A corporate healthcare provider had complex costing distributed across multiple systems, making ad-hoc analysis of unit expenses difficult.

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We take on any challenge

At Zenta there are no obstacles we cannot overcome.

  • Challenge

    Enabling managers and finance to query costs using natural language, without relying on technical equipment.

  • Solution

    We implemented a chatbot in Dialogflow integrated with BigQuery BI that translates questions into SQL, executes parameterized queries, and presents answers in interactive dashboards with automatic insights.

Results from our management

  • 70% of queries resolved without IT assistance.

  • Response time <10 s.

  • 15% improvement in cost optimization after immediate insights.