Luna: Your Human Resources Assistant on Google Chat
Centralize HR inquiries, policies, and forms in a single chat. Luna responds instantly, guides internal processes, and records every interaction to continuously improve the employee experience. Available wherever your team already works.
24/7 Self-Service
Your team gets immediate answers without waiting
Native integration
Drive, Chat, and Forms in a single flow
Clear metrics
Traceability and adoption measurable in real time
A conversational HR agent where your team already works
Luna lives on Google Chat and connects directly to Google Workspace to answer, guide, and route each query to the right action. You don't need to switch platforms or train on new tools.
Ask
Search and process
Answer and record
This intelligent workflow transforms scattered inquiries into structured responses, guiding the employee to the correct forms and verified documentation. Every interaction is recorded for analysis and continuous improvement.
It's not a generic chatbot
Luna relies on your actual documents and specific HR workflows. Every response reflects your organization's policies and processes.
Zero operational friction
It works directly within Google Chat. Your team isn't adding another tool; it's using the space where they already collaborate every day.
When HR becomes a help desk
Repetitive inquiries, scattered information, and a lack of traceability slow down daily operations and burn out your HR team. Every question about benefits or policies consumes valuable time that you could invest in strategic initiatives.
Luna transforms that chaos into clear and measurable self-service
Transform reactive operations into a proactive system that frees up time, reduces errors, and improves the employee experience from day one.
Repetitive inquiries
Repetitive inquiries: The same questions about benefits, licenses, and policies consume hours every week. Your team answers the same questions over and over again.
Fragmented information
Documents scattered across multiple folders, outdated links, and contradictory versions create constant confusion.
Invisible processes
Processes that lack transparency. Difficult to track internal requests. Nobody knows the status of each procedure or who should take action.
Lost operating time
HR responds to messages instead of designing strategy. Daily operations stifle transformation initiatives.
Key features for HR self-service for employees
Everything you need to reduce repetitive HR tickets and improve the employee experience. Luna connects inquiries with verified answers, accurate forms, and customized documentation based on permissions.
HR FAQs
Automated responses regarding benefits and HR policies based on your knowledge base. Consistent information that is always up-to-date.
Links to correct forms
Direct guidance to HR forms in Google Forms based on specific needs. Each process has its own clear path.
Knowledge base in Google Drive
HR integration with Google Workspace for centralized document access. Everything is organized and accessible via chat.
Access to personal documents with permissions
Connecting to individual documents in Drive while respecting roles and groups. Each collaborator only sees what is relevant to them.
Traceability of internal HR requests
Complete interaction log for transparent tracking. Full visibility of the status of each action.
Adoption metrics and HR consultations
Clear visibility into usage, common issues, and opportunities for improvement. Actionable data for continuous optimization.
Direct impact on operational efficiency
Luna transforms HR workflows by eliminating repetitive tasks and freeing up strategic capacity. Your team spends less time answering the same questions and more time designing experiences that matter.
Measurable benefits for your operation
Reduction of repetitive tickets in HR
Fewer basic queries that consume team time
Operational time savings
Hours recovered for strategic projects and continuous improvement
Consistent responses
It includes two complete rounds of testing: first validation with five to six in-depth interviews, refinement of the prototype, and second validation with a new group of users.
Improved employee experience
24/7 self-service without depending on equipment availability
Strategic visibility
Identify what is being consulted, what is missing, and where improvements can be made.
What you earn in 90 days
- Measurable adoption: You know who uses Luna and how often
- Fewer repeated questions: Visible reduction in basic queries
- Better response time: Instant answers vs. hours of waiting
- Organized base: Updatable and structured knowledge
Frequently Asked Questions
Clear answers to evaluate Luna in your organization and understand how an HR assistant in Google Chat can transform your daily operations without adding technical complexity.
Does Luna require installing a new platform?
No. Luna operates directly within Google Chat, the space where your team already collaborates. You don't add tools: you make better use of the ones you have.
How are permits, security, and traceability handled?
Luna uses the Google Workspace security framework. Permissions are respected by design. Every interaction is logged for auditing, analysis, and continuous improvement.
What types of inquiries can you resolve in HR?
Answer FAQs about benefits, policies, and internal processes. Guide users to the correct forms in Google Forms and connect to documents in Drive based on configured permissions.
How long does a typical implementation take?
Between 4 and 6 weeks from onboarding to production. Includes requirements gathering, integration, controlled pilot, and phased rollout with continuous support at each stage.
How does the integration with Google Workspace work?
Luna connects with Google Chat for conversation, Drive for HR knowledge base, and Forms for routing processes. All under native Workspace permissions.
What adoption and usage metrics will I see?
HR adoption metrics and inquiries: who inquires, how often, most searched topics, most used forms, and opportunities for improvement identified by patterns.
Can you access personal documents in Drive?
Yes. Luna respects permissions for roles and groups configured in Drive. Each collaborator only has access to personal documents with the permissions that correspond to them according to your structure.
Can it be expanded to include new processes and content?
Absolutely. Luna evolves with your operation. You can add new workflows, update the knowledge base, and expand coverage based on emerging team needs.
Activate your HR assistant in Google Chat
We'll show you a real workflow configured with your current processes and documentation. Together, we'll estimate the specific operational impact on your organization and design a frictionless implementation plan.
Frictionless
Google Chat + Workspace natively integrated
Guaranteed security
Controlled permits with full traceability
Rapid implementation
Guided and operational in weeks, not months.
Have a project in mind?
Get in touch, we're ready to help you.